Legal

Terms of Service

Last updated: September 26, 2026

1. Agreement

These Terms govern your use of the Cove IVF app and website ("Cove," "we," "us"). By using Cove, you agree to these Terms. If you don't agree, don't use Cove.

2. What Cove is — and is not (please read this)

Cove is an organizational tool, not a medical device. It does not provide medical advice, diagnosis, or treatment. Always follow your clinic's instructions.

Cove helps you organize information you enter or that is read from your clinic's documents — medication schedules, reminders, appointments, and results you choose to log or upload. Cove does not:

• recommend, prescribe, adjust, or verify any medication, dose, or timing;
• diagnose any condition, interpret lab trends, or predict any outcome;
• replace your doctor, clinic, nurse, or pharmacist.

Your clinic is always the source of truth. If anything in Cove differs from your clinic's instructions, follow your clinic and contact them. Do not rely on Cove for any medical decision. In an emergency, contact your clinic or emergency services.

Partner Mode, where available

Partner Mode is optional support between adults who know and confirm each other. Invite only someone you trust and review what you share. The sharing person needs an active Cove subscription; their supporter uses a separate free account. New shared access and reminders stop if that subscription expires or sharing is paused. Either person can end the connection. Completing a support task never records a medication as taken. Support messages and reminders are not medical advice or emergency services, and notification delivery is not guaranteed.

Cycle Pal community rules, where available

Cycle Pal is optional peer support for adults aged 18 or older. Both people must accept a suggested connection before messaging. It is not medical advice or emergency support. Do not harass, threaten, scam, impersonate others, share sexual content, solicit money or tell another person to change their treatment.

You can end or block a connection and report a concern, including after a conversation has ended. A report blocks that connection. Cove can review the reported conversation, hide abusive messages and suspend an account. Messages are not manually approved before sending. Automated filters can miss abuse or reject legitimate messages; contact coveivf@gmail.com for help. Share only what you are comfortable disclosing.

3. Capture features and accuracy

Cove can read a photo of your protocol sheet, a voice description, or a Blood Work PDF to help you build cards in the app. This reading may contain errors. You are responsible for checking every value against your own clinic documents before relying on it, which is why Cove asks you to review drafts before they are saved. Cove is not responsible for errors in reading. Confirming a value in Cove does not make it medically correct — only your clinic can do that.

4. Reminders

Cove can send reminders, including for time-sensitive medications. Reminders may fail for reasons outside our control (device settings, Focus modes, notification permissions, software issues, connectivity). Do not rely on Cove as your only reminder for any critical medication, including a trigger shot; set an independent backup (such as a phone alarm). Cove is not responsible for a missed or mistimed medication.

5. Your account

You're responsible for your account and for the accuracy of what you enter. Use Cove only for its intended personal purpose and in compliance with the law. You may sign in with Apple, Google, or email.

6. Purchases

Cove is sold as an auto-renewing subscription through Apple's App Store (and, where available, Google Play). Billing is processed by Apple or Google, with subscription status tracked by RevenueCat. The app shows the price, length, and what is included at the point of sale. The default offering includes a short free trial (currently three days) unless a different offer is shown to you. Purchases are subject to Apple's or Google's terms; refunds are handled by them under their policies. Manage or cancel in device Settings (Apple: Settings → your name → Subscriptions).

7. Your content

The information you enter or upload (including Blood Work PDFs) is yours. You grant us only the limited permission needed to operate the service for you (store it, process it, show it back to you, send your reminders). We do not sell it or use it to advertise to you. See our Privacy Policy.

8. Acceptable use

Don't misuse Cove: no unlawful use, no attempts to break, overload, reverse-engineer, or gain unauthorized access to the service, and no use on behalf of someone else without their consent.

9. Availability

We aim to keep Cove working but don't guarantee it will always be available, uninterrupted, or error-free. We may change, suspend, or discontinue features.

10. Disclaimers

To the fullest extent permitted by law, Cove is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that Cove will be accurate, reliable, or error-free, or that reminders will always be delivered.

11. Limitation of liability

To the fullest extent permitted by law, Cove and its team will not be liable for any indirect, incidental, special, or consequential damages, or for any medical outcome, missed or mistimed medication, or decision made in reliance on Cove.

12. Changes to these Terms

We may update these Terms; we'll update the date above and, for material changes, provide notice. Continued use means you accept the updated Terms.

13. Governing law / disputes

If you have a dispute, email us first at coveivf@gmail.com. Mandatory consumer-protection laws in your country of residence still apply where they cannot be waived. Subject to those laws, these Terms are governed by the laws of the Arab Republic of Egypt.

14. Contact

Questions about these Terms: coveivf@gmail.com.