Legal

Terms of Service

Last updated: September 10, 2026

1. Agreement

These Terms govern your use of the Cove IVF app and website ("Cove," "we," "us"). By using Cove, you agree to these Terms. If you don't agree, don't use Cove.

2. What Cove is — and is not (please read this)

Cove is an organizational tool, not a medical device. It does not provide medical advice, diagnosis, or treatment. Always follow your clinic's instructions.

Cove helps you organize information you enter or that is read from your clinic's documents — medication schedules, reminders, appointments, and results you choose to log or upload. Cove does not:

• recommend, prescribe, adjust, or verify any medication, dose, or timing;
• diagnose any condition, interpret lab trends, or predict any outcome;
• replace your doctor, clinic, nurse, or pharmacist.

Your clinic is always the source of truth. If anything in Cove differs from your clinic's instructions, follow your clinic and contact them. Do not rely on Cove for any medical decision. In an emergency, contact your clinic or emergency services.

3. Capture features and accuracy

Cove can read a photo of your protocol sheet, a voice description, or a Blood Work PDF to help you build cards in the app. This reading may contain errors. You are responsible for checking every value against your own clinic documents before relying on it, which is why Cove asks you to review drafts before they are saved. Cove is not responsible for errors in reading. Confirming a value in Cove does not make it medically correct — only your clinic can do that.

4. Reminders

Cove can send reminders, including for time-sensitive medications. Reminders may fail for reasons outside our control (device settings, Focus modes, notification permissions, software issues, connectivity). Do not rely on Cove as your only reminder for any critical medication, including a trigger shot; set an independent backup (such as a phone alarm). Cove is not responsible for a missed or mistimed medication.

5. Your account

You're responsible for your account and for the accuracy of what you enter. Use Cove only for its intended personal purpose and in compliance with the law. You may sign in with Apple, Google, or email.

6. Purchases

Cove is sold as an auto-renewing subscription through Apple's App Store (and, where available, Google Play). Billing is processed by Apple or Google, with subscription status tracked by RevenueCat. The app shows the price, length, and what is included at the point of sale. The default offering includes a short free trial (currently three days) unless a different offer is shown to you. Purchases are subject to Apple's or Google's terms; refunds are handled by them under their policies. Manage or cancel in device Settings (Apple: Settings → your name → Subscriptions).

7. Your content

The information you enter or upload (including Blood Work PDFs) is yours. You grant us only the limited permission needed to operate the service for you (store it, process it, show it back to you, send your reminders). We do not sell it or use it to advertise to you. See our Privacy Policy.

8. Acceptable use

Don't misuse Cove: no unlawful use, no attempts to break, overload, reverse-engineer, or gain unauthorized access to the service, and no use on behalf of someone else without their consent.

9. Availability

We aim to keep Cove working but don't guarantee it will always be available, uninterrupted, or error-free. We may change, suspend, or discontinue features.

10. Disclaimers

To the fullest extent permitted by law, Cove is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that Cove will be accurate, reliable, or error-free, or that reminders will always be delivered.

11. Limitation of liability

To the fullest extent permitted by law, Cove and its team will not be liable for any indirect, incidental, special, or consequential damages, or for any medical outcome, missed or mistimed medication, or decision made in reliance on Cove.

12. Changes to these Terms

We may update these Terms; we'll update the date above and, for material changes, provide notice. Continued use means you accept the updated Terms.

13. Governing law / disputes

If you have a dispute, email us first at coveivf@gmail.com. Mandatory consumer-protection laws in your country of residence still apply where they cannot be waived. Subject to those laws, these Terms are governed by the laws of the Arab Republic of Egypt.

14. Contact

Questions about these Terms: coveivf@gmail.com.